Exchange & Return Policy
EXCHANGE & RETURN POLICY
- Free shipping for order over $199,
- Exchange must be postmarked with 30 days of original order date
- Item(s) returned for exchange ( restore credit ) will incur an 18% restocking fee
- The products items must not have been worn, washed, dried, or stained in any way,
- All shipping costs must be prepaid by the party returning the merchandises (i.e. the customer)
- Incorrect addresses and return to SENDER Packages: may be subject to an additional $14 charge, make sure to provide the address correctly
- Defective items: if there is a problem with your order, please contact (customer service ) Mongkol Muay Thai in 30 days of original order date, we are focused on high products & services.
- RETURN RESTRICTIONS: Custom designed gloves, Muay Thai shorts are not eligible for exchanges or return**
We take your security and will use very every precaution necessary to ensure that your shopping experience is safe and exciting, we try to use the best technology available to keep your private information and credit card information as secure as possible. Also, we do not sell any information to third parties.
SHIPPING & HANDING
We ship by EMS, UPS, FedEx depending on your location
1. STANDARD SHIPPING: 6-8 business days
2. FLAT RATE SHIPPING: 7-30 business days For flat rate shipping method we offer free shipping over $199
Shipping times will be affected during public holidays; manufacturers and couriers will limit them at these times, this is outside our control.
Normal service resumes immediately after each holiday
Packed: once ‘packed’ orders may not be changed or canceled. We offer a 30 day to exchange policy
PROCESSING: Most of the item will ship out after 24 hours, some may take longer if your order includes popular items experiencing stock availability, can take between 5-10 business days to process. Need urgently or another issue, you can get help from our service team, contact us at 1 619 994 3759.